Latest news
Planned system maintenance
29/09/2025
We’ll be closed because of essential maintenance on Saturday 11 and Sunday 12 October. During this weekend online Self-Serve and our phone lines (including our automated payment service) will be unavailable.
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Bank of England base rate reduction – 7 August 2025
07/08/2025
On Thursday 7 August, the Bank of England base rate (the Bank Rate) fell from 4.25% to 4.00%. See what this means for you.
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Bank of England base rate reduction – 8 May 2025
08/05/2025
On Thursday 8 May, the Bank of England base rate (the Bank Rate) fell from 4.50% to 4.25%. See what this means for you.
Find out more Our Easter opening hours
25/03/2025
Our phone lines are closed for the two bank holidays over Easter.
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